Billing and refunds.
Paid orders and uploads are accepted only through the configured payment and processing services. The public catalog describes available scope and pricing; an order is created only through the authenticated checkout flow.
Payment methods
The configured payment route is cryptocurrency. An invoice identifies the selected coin, network, quoted amount, payment address, minimum amount, confirmation requirement, and payment window. Card payments are planned for a later phase and are not currently available. PayPal and other payment methods are not currently offered.
When payment is confirmed
A browser redirect, pending transfer, or unconfirmed transfer does not activate an entitlement. Payment is confirmed only after the recorded provider callback and required verification succeed. Plans are prepaid fixed terms and do not renew automatically. Unused allowance does not create an automatic overage charge.
Delivery and scope
A paid analysis begins only after the scope, output, price, and any timing target are accepted. Standard automated work has the service level stated in the applicable offer; express timing applies only when the written offer says it does. A feasibility assessment is free, and declining its written offer creates no charge.
Results are delivered to the authenticated owner’s workspace. Released outputs are available for 72 hours by default or 30 days on Team. Triage Plus summaries are retained for 30 days after release. Inputs are deleted after processing and output availability according to the Privacy & data handling notice.
No result, partial result, or failure
A result states what was proven, runtime-dependent, unresolved, and bounded. No charge is made for an unaccepted enquiry. For an accepted paid job, the applicable offer and the Terms determine whether the outcome receives credit restoration, a partial-result option, re-performance, or a refund request. No public price promises complete source recovery.
Refund requests
When the service contract requires a refund, Devirt records a refund request against the verified payment and notifies the account owner. Used credits may be restored separately under the applicable offer. For cryptocurrency payments, any refund requires a verified destination on the original network and an independently recorded transfer. A persisted refund request is not proof that a transfer has settled, and blockchain or provider settlement time can vary.
Wrong-network payments, transfers below the provider minimum, duplicate transfers, and transfers received after an invoice expires may require manual review and may be unrecoverable. Do not send another payment after a payment is detected; contact support with the invoice reference.
Cancellation and consumer status
The site supports business and professional orders. Consumer checkout remains unavailable until Devirt publishes the required cancellation, withdrawal, digital-service consent, tax, and refund disclosures for the markets served. Enterprise cancellation, renewal, service credits, and other remedies can be stated in a signed order or statement of work.
Questions and disputes
Send billing questions through the contact page with the account email and invoice or job reference. These terms do not change the Terms of service or the Acceptable Use Policy.